We conducted an audit of the records that were completed with the speech recognition service and the quality, accuracy and turnaround were virtually seamless. Acusis did a great job with even some of our toughest dictators. I’m very satisfied so far and will no doubt continue with the back-end speech recognition services from Acusis.
Pam Woods
Director, Health Information Management
After conducting the audits and seeing how this service positively impacts our budget, there are absolutely no worries in using Acusis’ back-end speech recognition going forward. We’re very satisfied with the results. The accuracy of the transcriptions was great and the turnaround times were met accordingly. We will continue to use Acusis speech recognition going forward, and we hope to have even more physicians qualify as the program continues to develop.
– Maria Pineda-Biol
Director, Health Information
Management Department
If there are issues that need to be addressed, Acusis brings them to my attention before I even have a chance to ask. I like their proactive customer service and the fact that their work is second to none when it comes to quality, ensuring security and meeting our stringent turnaround times.When I need them, they’re there to deliver quality, secure and timely work. And in health information management,that’s what matters most.
– Lynn Hecht
Director, Health Information
Management
Before Acusis, there were inconsistencies and guesswork in the transcripts. Now that we have the voice files online,we can check the transcripts against whatt he doctor said and verify things very quickly.Overall, the improvement is great.We’re very happy with Acusis.
– Robert C. Scholefield
Chief Operating Officer
' quotes[4]='No matter how large Acusis has grown, we feel we are their only customer.
– Lynn Hecht,Director HIM,
Children’s Hospital,
' quotes[5]='Openness and candor are what continually impresses me aboutm Acusis. Their proactive communications and responsiveness are always complete and forthright.
– SheRee Garcia,
RHIA, Director HIMS,
'